Frequenlty Asked Questions
Setting up your account takes just a few minutes. Sign up using your name and email, complete identity verification for security and regulatory compliance, and make an initial deposit of . Once your account is activated, you’ll have full access to the trading dashboard, real-time market data, and automated tools designed to support informed decisions from your first trade.
Yes. We use industry-standard TLS encryption, two-factor authentication (2FA), and cold storage to protect your funds. All payments are processed through vetted partners, and personal information is handled in accordance with strict privacy standards. Your security is our top priority, from sign-up to withdrawal.
You can submit a withdrawal request anytime from your account dashboard. Withdrawals are processed within 1–3 business days (Monday to Friday, excluding public holidays), depending on your payment method. There are no hidden fees; all applicable fees and estimated processing times are shown before you confirm your withdrawal.
Begin with the minimum deposit and explore all features at your own pace. The platform is designed to be clear and secure for all users, including beginners, with intuitive navigation, comprehensive learning resources, and 24/7 support to guide you every step of the way. Once you’ve explored the platform and feel ready, you can switch to live trading. The choice is always yours.
No prior trading experience required. Our platform offers guided onboarding, step-by-step tutorials, and AI-powered tools to streamline every step—from account setup to placing your first trade. Whether you're new or experienced, you can learn, practice, and trade at your own pace. If you need help, our support team is available 24/7 via live chat and email.
